Privacy Policy

Client Services - Oak Stone Limited

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Privacy Policy

Effective: January 2020

Oak Stone Limited (“us”, “our”, or “we”) appreciates that you have trusted us with your Personal Information; protecting that information is an important part of how we conduct our business. We believe it is important for you to know how we treat Personal Information that we may have about you.  

This Notice describes how we collect, use, share and protect (“process”) information. 

We may obtain Personal Information from the following sources: yourself; our clients, their agents or representatives, applications, forms, or other documents, or from your dealings and transactions with us and other sources; our Affiliates; consumer reporting agencies; service providers; joint marketing vendors; websites owned or operated by us; and sources that are publicly available.

The type of Personal Information we process may vary depending on whether you deal with us as an individual or in connection with one of our corporate or institutional clients, as well as the jurisdiction where you reside. We may process the following categories of information, among others, our websites.

We use personal information to better tailor and personalize our services and communications to you and for any other purpose permitted by applicable law, including the following purposes: to administer and operate services, maintaining or servicing accounts, verifying customer information, authorizing or confirming transactions, retaining records of transactions, and for billing purposes.

We may share Personal Information at your request or to complete a transaction for which the Personal Information was collected, provide a service to you, assist you in exercising your rights with respect to your information, detect security incidents or illegal activity, conduct our regular business activity including quality assurance and marketing to you, and as required by law (for instance with regulators and law enforcement agencies). We do not sell Personal Information, nor have we not done so prior to the effective date of this policy.

We collect, use, and process your Personal Information, as described within this Notice, for expected internal reasons, Legal obligations, and servicing a transaction or providing a service. In addition, we may use your information to detect security and fraud as well as technical support functions.

Further detail on categories of and Personal Information collected about you, sources of Personal Information, purposes for collecting Personal Information, as well as Third Parties to whom we do not disclose Personal Information, are described within this Notice.

You may request that we and our service providers delete any Personal Information that we collect from you. Our obligation to comply with this request is subject to exemptions. 

Agents who make requests on behalf of individuals will be required to verify their authority to make the request by submitting written authorization from the individual. We will not honor any requests from agents until authorization is verified.

To allow us to process your request, please submit your request via the channels below:

Oak Stone Limited
10F No. 178, Section 3,
Minquan East Road,
Songshan District,
Taipei City, Taiwan.

We reserve the right to modify or supplement this Notice at any time. Therefore, we recommend that you review this Notice, updated and posted on this Site, regularly for changes. The Effective Date of this Notice, as stated above, indicates the last time this Notice was revised.